One backbone.
Three surfaces.
Pathfinder routes the decision, Lantern explains the state, Trailhead ships the change. Every surface is observable, replayable, and owned by your team from day one, no black boxes, no lock-in.
Surfaces in
production today
- Pathfinder · routing1.2M/day
- Lantern · signals340 live
- Trailhead · golden paths26
- replay window90 days
- policy-as-code rules118
- owned by client teams100%
Decision routing for ops teams.
A rules-and-ML hybrid engine that decides which case goes where, who reviews it, and when to escalate, auditable down to the input row.
Routes every case, explains every choice
Each decision carries the rule path and model confidence that produced it. Replay any case from ninety days back and see exactly why it landed where it did.
Teams drowning in manual triage
Claims, fraud, support escalation, supply exceptions, anywhere a human currently eyeballs a queue and guesses where work should go next.
Auditable by design
Versioned rule sets, shadow-mode rollout, per-decision audit trail, and confidence thresholds your operators tune without filing an engineering ticket.
Observability your business owners can read.
Stop translating Grafana for the CFO. Lantern surfaces signal in plain language, and explains its own confidence intervals.
Turns telemetry into sentences
Lantern watches the same streams your engineers do, then writes the state in language a finance lead can act on, with the math one click away.
Operators and owners, not just SREs
The people accountable for the number who don't want to learn PromQL to find out why it moved this morning.
Honest about uncertainty
Plain-language summaries, anomaly narratives, confidence intervals on every claim, and a drill-down to the raw series whenever you stop trusting the prose.
Internal developer experience, packaged.
Templates, golden paths, and policy-as-code for teams who want to ship without becoming platform engineers.
Paves the road, not the org chart
A new service goes from idea to running in CI behind the same paved path every other service uses, with guardrails baked in, not bolted on.
Product teams without a platform team
Groups who need consistency and safety but can't justify standing up a dedicated internal-tools org to get it.
Standards that travel with the code
Service templates, golden-path scaffolding, policy-as-code checks in CI, and a catalog that stays accurate because it's generated from what's actually deployed.